I don't know where the idea that Zoho sucks could ever be uttered.  I found a really good article by Brian Solis 
This is a sweet little read on the latest down low on Zoho and Zoho One.   Link HERE:  

I found this sales info page about switching from Salesforce.com to Zoho.  I get it. 

Zoho One is 1/5th the cost of Salesforce.com.
Zoho will do the migration for free if you have more than five users!
Why not Switch to a Smarter, Better, Faster CRM?     https://www.zoho.com/c...