You're an ACT Hosted Support customer so you'll find it helpful to have the direct line to support and avoid speaking with the Sales Department first. ACT Hosted Support: 877-501-4494 You MUST have your account number! It starts with an "A" but you don't enter that in when prompted. OK?
What do you do when you don't have a server for your database? You have it "hosted" of course! We like to think of ourselves as a "Strategic Hosted Partner" (whatever that means). WE CAN HANDLE YOUR DATABASE!!